Idea Report: Digital Transformation
Authors
Cameron Burgess
Marlena Benner
Cameron Free
Mitchell Georgia-Hoard
Summary
Digital transformation is about how people change due to the rapid advancements in technology that shape the digital era. While technology is an important piece of digital transformation, the key concept is the way people’s lives are impacted and changed by that technology. An important aspect to consider is the need for greater investment in human capital, in addition to technology. Many of the simpler problems of this new era will be solved with automation, but the more complex issues will need to be addressed by highly skilled individuals.